This unit describes the skills and knowledge required to use systematic and logical fault-finding techniques according to safety requirements and work practices commonly used in network fault remediation.

It applies to cablers or technicians who install and maintain a broad range of telecommunications networks.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Obtain approval for site access from customer or site owner prior to site entry
Identify existing and potential site hazards, assess risks and implement risk control measures
Determine, from documentation or discussion with appropriate personnel, work to be undertaken, including reported fault location
Prepare testing in consultation with others affected by proposed work and sequence work according to established enterprise procedures
Obtain required materials for testing, reporting and rectification work according to established enterprise procedures and job/work ticket requirements
Obtain required tools, equipment and testing devices according to enterprise procedures and check for correct operation and safety
Establish nature of fault through analysis of source and available information
Select and safely use appropriate test equipment to locate, diagnose and analyse fault
Conduct tests according to test equipment operating instructions and requirements, and ensure diagnostic process does not compromise integrity of network element or system
Identify and test for faults efficiently without damage to equipment, circuits, surrounding environment or services
Evaluate test results to determine cause of fault/s using appropriate methods and processes
Rectify faults or escalate to appropriate personnel according to test results and enterprise procedures
Confirm that fault rectification meets network performance requirements/levels
Use escalation process for dealing with unexpected situations according to enterprise procedures
Close out fault and update records using applicable work management systems
Restore worksite according to enterprise procedures
Notify appropriate personnel when work has been completed and obtain sign-off

Assessment Cover Sheet

ICTTEN317 - Locate, identify and rectify telecommunications network faults

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTTEN317 - Locate, identify and rectify telecommunications network faults

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: